INNOVATIVE TECHNOLOGY AND TOOLS TO BOOST YOUR EMPLOYEE HEALTH BENEFITS EXPERIENCE

Online and digital solutions are no longer exclusive to high-tech, forward-thinking companies. They have become the standard across all industries. While the application of digital technology may vary, its presence is undeniable and permanent. As companies increasingly recognize the importance of employee health and wellness, they are turning to technology and innovative tools to enhance the employee experience, particularly in health benefits.

By offering personalized, efficient, and engaging employee health benefits, employers can empower their employees to take control of their health and well-being. The digital world can do a lot to support your employee health benefits plan.

Embracing Virtual Healthcare

Virtual healthcare is revolutionizing the way employees and their families access medical care. By using technology such as mobile phones, tablets, or computers, employees can connect with doctors or nurse practitioners from anywhere. This service is available 24/7, 365 days a year, providing significant advantages over traditional in-office visits.

For employees, virtual healthcare saves time and money, eliminating the need to travel to a doctor’s office, allowing them to schedule appointments at their convenience. This is particularly beneficial for those without a family physician. For employers, offering virtual healthcare means employees are more likely to address health concerns promptly, leading to higher productivity and fewer absences. By incorporating virtual healthcare into their benefits plans, employers can support a healthier workforce more effectively.

User-Friendly MyGroupHEALTH App

It’s essential that employees have easy access to real-time, relevant information on their health benefits. At GroupHEALTH, our user-friendly app gives employees access to benefits and coverage information on the go.

It allows users to quickly view their benefits card, check available coverage, view benefit-specific balance remaining, and verify or change eligible dependents. It also gives employees an easy way to submit claims, view past claims, and provide direct deposit information for reimbursements. A mobile app like MyGroupHEALTH really does improve the benefits experience for employees.

Better Support with Employee and Family Assistance Program (EFAP)

EFAP is supporting employees and their families through personal and work-related challenges.

A cornerstone of an employee and family assistance program is counselling. While traditionally counselling was done in-person, these days virtual appointments are preferred. Other elements of the EFAP such as articles, podcasts, and toolkits can all be accessed remotely. Even personal training programs can be accessed using technology. The possibilities are endless.

Simplifying Enrollment with Online Tools

Online enrollment has transformed the way employees sign up for health benefits. Traditional paper enrollment was cumbersome and prone to errors, requiring significant time and effort from both employees and plan administrators. The digital world has changed this by allowing employees to enroll online, making the process more efficient and user-friendly.

With online enrollment, employees can easily navigate through the process with the help of clickable functions for information and answers to common questions. The system follows up with employees who have not completed enrollment and prompts them for missing information. Plan administrators can see a summary of enrollment statuses and focus on solving issues rather than manually transcribing information. This digital approach significantly reduces labor and errors, enhancing the overall efficiency of benefits enrollment.

Streamlining Administration with WEBS Online

At GroupHEALTH, our online administration platform is called WEBS online. It was developed by our inhouse experts, incorporating years of employee benefits administration experience. It supports employee health benefits by providing your plan administrator with a powerful, user-friendly administration platform.

WEBS Online allows plan administrators to manage the plan from anywhere at any time. It features custom report generation, reminders for approaching deadlines, and alerts for actions like applying for a waiver of premium. This platform enhances productivity and accuracy in benefits plan administration, supporting both the employer and the employees.

Good advice is key

Are you using technology to improve the experience for your employees and for your administrator? If not, it’s time to get digital! Review your options with one of our licensed advisors on the phone or contact us for a comparison quote.

Whether you’re looking for extended health and dental coverage, disability coverage, or life and critical illness coverage, GroupHEALTH has affordable benefits packages that work as hard as you do.