Matt understands both the client and Advisor perspective. He started with GroupHEALTH as one of the first Advisor Partners in Eastern Canada, later transitioning to the role of Managing General Agent for Ontario. In 2009, Matt moved ‘company-side’ into the role of President and Chief Operating Officer, and assumed the role of President and CEO in May 2013. Matt brings a varied background of financial services and operations management capabilities. He holds degrees in Business & Economics and has managed businesses throughout Canada, the United States and Mexico.
Senior Vice President, Client Services and Underwriting
Sue is responsible for overseeing all insurance-related departments at GroupHEALTH, including billing administration, proposals, renewals and booklets. She also oversees the Account Management department as they provide day-to-day support for clients and Advisor Partners. Sue joined GroupHEALTH in 1999, with previous experience at Confederation Life and Sedgwick Consulting Group. She has almost 30 years of experience in the group benefits industry. Sue holds a Bachelor of Arts degree from the University of Toronto.
Chief Financial Officer
Valentina is the senior executive responsible for the strategic management of the accounting, finance and HR functions at GroupHEALTH. She joined GroupHEALTH in 2010, with prior experience managing businesses in the manufacturing, construction and aerospace industries. Valentina is a Certified General Accountant.
Chief Operating Officer
Responsible for the IT, Marketing & Communications and New Business Development departments, Jim has extensive experience in customer support and service, information technology and operations. In previous roles, he worked in leading companies across North America, including Delrina, Lotus Development Corporation and Sage Software.
Vice President, Associations
Janet is responsible for overseeing the Association block of business for GroupHEALTH. She joined the company in 2005, after spending time in the financial services, packaging, and apparel industries. She was involved in the development of the CostPLUS, SoloPLUS, HSA and EVOLVE programs. Janet has a Bachelor of Science Degree from the University of Western Ontario.
Vice President, Operational Excellence
Working with groups across the organization, Sara is focused on improving GroupHEALTH’s business processes, operations and systems. Sara joined GroupHEALTH in 1993, after several years in the computer industry. She was instrumental in the creation of GroupHEALTH’s Administration department, and was involved in the conversion of GroupHEALTH’s legacy system to the WEBS® Online Administration (WEBS) system. Sara has a Bachelors degree in Mathematics from the University of Waterloo and is a Certified Employee Benefits Specialist (CEBS).
Senior Director, Information Technology
Responsible for the entire spectrum of information technology at GroupHEALTH, Adrian oversees the IT department along with hardware and software development and support. Adrian joined GroupHEALTH in 1998 after working as an IT consultant and in various positions in the Food Warehousing and Transportation industries. He has performed a variety of roles in his time with the company. Adrian was responsible for setting up the current IT infrastructure at GroupHEALTH as well as developing and implementing WEBS® Online Administration (WEBS) and the CRM.